Forums/AppMakr Knowledge Base/Tips & Tricks

Best way to submit a problem: Make a video of it!

Sales
posted this on January 09, 2010 05:12 pm

If you're having a problem, it's immensely (and we mean immensely) helpful if you can create screenshots, or even better, a video of your problem.  

Here's how to create screenshots:

To create screenshots on a PC

To create screenshots on a Mac

 

And here's the holy grail - a video of the steps you took, so we can see the exact problem you're having.

The programs below let you record what you're doing on your desktop:

Video on a PC (or a Mac)

Video on a Mac

 

Just take the video/screenshot and attach it to it's corresponding forum topic if you would like to spread your knowledge to other AppMakrs.  Or if you are using these screenshots/videos to report a bug you can do so here.